Q: I just bought a new DVD in its original packaging and, when I opened the box, the disc was loose. It’s an older movie. Is it possible it wasn’t really “new” as advertised? Or is it possible for the discs to fall off their hubs during shipping?
A: It’s absolutely possible for discs to pop off their hubs and move around during shipping. In our business, we call these “floaters.”
The problem could be caused by a push button hub. Push button hubs are the darlings of end users (who don't want to worry about cracking their discs while removing them from the original case). With thin DVD cases or cases made of inexpensive (recycled) plastic, however, the button can get pushed from the weight of other DVD cases in the carton. Also, poorly designed hubs that don't fit the disc snuggly can cause the disc to come loose when the DVD package is jostled, as it would be during shipping.
For a great DVD case (with push button hubs) that resists floaters, check out our DV141 Series of DVD Cases.
Real questions from Polyline customers regarding disc publishing equipment, discs and media packaging.
No comments:
Post a Comment